The Buildings, Grounds and Maintenance department, under the supervision of Larry Williams, strives to maintain a clean, safe and healthy learning environment for all students and staff. The maintenance team uses a priority Work Order system to address maintenance requests. Please use the following links to access the Work Order system:

Check the Status of a Request/Work Order

Report Completing a Request /Work Order Request

Technology Maintenance

1. Restart Your Computer

   If you are experiencing unusual problems, or if your computer has locked up, the first thing to do is to restart your computer. Most of the time, this will resolve the problem.

   If your computer will not restart or shut-down, turn the power off. If you are unable to turn the machine off using the power switch, remove the power cord supplying electric to the back of the computer. Wait a few minutes and then replace the power cable.

2. Check the Cables

   Be sure there are no cables hanging loose. All of the cables at the back of your computer should be connected somewhere. If there is a stray cable, that’s probably the problem. In most cases, the cables are color-coded – for example, a red plug should be in a red hole.

   If you have lost sound on your computer, most of the time this is due to unplugged speakers.

3. Check the Power

   Be sure all of the power strips are turned on. Be sure of the equipment is plugged in. The larger power plugs can easily become unplugged. Sometimes equipment that is never turned off gets turned off unexpectedly.

   Most of the equipment has power indicator lights – be sure they are on.

4. Check the Monitor Power Switch

   If the monitor is turned off but the computer is turned on, it is easy to believe the computer is not working. Check the power cable that plugs into the back of your monitor. It can easily become dislodged or unplugged, causing a non-responsive monitor.

   Again, look for the power indicator lights on the monitor.

5. Make sure the Network Hub is plugged in

   The mini-hub has an unusually large electrical plug that can easily become unplugged. There should be green flashing lights on the front of this hub. If not, then the unit is unplugged.

   The hub should be connected to every computer with a network cable that resembles a thick telephone cord. There should also be a cable connecting the hub to a network jack on your wall.

6. Make sure the Computer is properly logged into the Network

   The computer should either be logged on to the Novell network using your username or the username for your classroom. If you leave your machines on after school hours and the network goes down for any reason, the machines may need to be restarted.

   Again, if you are experiencing unusual problems, the first thing you should do is frestart your computer.

If you have checked the above items and you are still experiencing problems, please submit an online repair form using the link below. A technician will receive your report and be by soon to make the necessary repairs.